Includes a way to classify claims adding the concept of type and with this, it allows to configure claim stages depending on claim types.
This module includes Customer, Supplier and Other claim types as default data and its own stages relation, and also makes few stages common for different claim types
Table of contents
Configuration
This modules do not require special configurations. It contains a predefined set of claim types.
If you want add your own types go to CRM > Configuration > Claim > Claim Types.
Usage
To use this module, you need to:
- Go to Claims, and select a claim type when creating/editing a claim
Bug Tracker
Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.
Do not contact contributors directly about support or help with technical issues.
Credits
Contributors
- Yanina Aular <yanina.aular@vauxoo.com>
- Osval Reyes <osval@vauxoo.com>
- Bhavesh Odedra <bodedra@ursainfosystems.com>
- Martin Wilderoth <martin.wilderoth@linserv.se>
- Alexandre DÃaz <alexandre.diaz@tecnativa.com>
Maintainers
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.
This module is part of the OCA/crm project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.